When a child tells his parents about the day’s school trip it becomes clear that some children were sitting three to a seat on the coach. The parents think this was dangerous and approach the school to insist it doesn’t happen again. The Head is sympathetic but says with budget cuts they can’t afford two coaches. So the parents say their son will have to stay behind in future. The Head says I understand but a teacher will need to stay behind to look after him and if I do that there will not be enough teachers to go on the trip. Are the parents been awkward?
The villa is lovely but you said it had access to the sea and whilst there are steps down to the sea they are steep and narrow and lead to rocks you couldn’t possibly swim from. Is this a reasonable complaint?
It is 8.20 in the morning and as usual everyone wants to get up and go down for breakfast at the same time. A care assistant is helping an elderly female resident get dressed. The women says she would like to wear the blouse her daughter bought her for Christmas but the care assistant can’t find it in cloths draws. “It must be in the laundry” she says. To which the elderly women replies “Well could you go and look for it please”. The care assistant tries to persuade her to wear one of her other pretty blouses but the old lady is insistent. Is she being awkward?
Blair McPherson is author of People Management in a Harsh Financial Climate and the soon to be published Equipping Managers for an Uncertain Future.